A salesperson must convey every offer to the client and let the client decide
A worked RES examination question on client status and duties, from our Paper 2 bank — with the rule it turns on, and why each of the four options is right or wrong.
The question
Faced with the three competing offers received on the same Saturday, what should Serena do?
The answer, and why
Answer: B
The rule. A salesperson must convey every offer to the client and let the client decide. She does not accept, rank or discard offers on the client's behalf.
Why B is correct. Serena should put all three offers to Mr Tan and take his instructions. The choice is his.
The other options.
- A accepts an offer for him. Acceptance is the client's decision.
- C discards two offers. Every offer must be conveyed.
- D has her choose the buyer. She advises; she does not decide.
Exam note. Convey them all, decide none. The client picks the offer.
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